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Nova

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Hi there! I am Nova. Ask me anything from your docs.
Do you offer refunds?
Yes - refunds are available within 30 days on paid plans. You can request one from Billing > Invoices. Refunds and cancellations Source

Ask me anything...

Feels like chatting with your most helpful teammate.

MH

Maya, Head of Support

71% resolved

without human help

How it works

From docs to answers in three moves.

Simple enough for support. Structured enough for product, ops, and engineering.

Upload

Drop in PDFs, URLs, Notion pages, and help docs.

Train

NeuralDesk maps topics, gaps, citations, and freshness.

Deploy

Launch on your site, app, Slack, or support desk.

Features

A support brain with product-grade control.

Source-backed answers, smart handoff, freshness checks, guardrails, and knowledge-gap reporting in one focused workspace.

Source-backed answers

Every response can cite the document, paragraph, or help article that powered it.

How do refunds work?
You get a full refund within 30 days, with the source attached.

Cited sources

Billing policy.pdf

96%

Refunds FAQ

89%

Smart handoff

Escalate with context when the AI should step aside.

Freshness checks

Know which answers need updated source material.

Tone and guardrails

Control personality, forbidden topics, and reply confidence.

Knowledge gaps

See what customers ask when your docs do not answer enough.

Integrations

Connect the tools your team already trusts.

Sync docs and deploy answers wherever customers ask for help.

Notion
Slack
Zendesk
Intercom
Drive
HubSpot

Customers

Support teams feel the lift fast.

We cut repetitive tickets in half without adding another workflow.
MH

Maya, Head of Support

The citation layer made our product team trust the answers immediately.
JO

Jon, Product Ops

Onboarding new agents is dramatically easier now.
PC

Priya, CX Lead

Our docs finally became a living support system.
AF

Alex, Founder

Customers get accurate answers before our team wakes up.
NS

Nora, Success Lead

Setup was fast, but the knowledge gap reports were the surprise win.
SO

Sam, Ops Manager

Pricing

Start small. Scale when support does.

Simple plans for teams that want better answers without adding another queue.

Starter

Launch your first AI support assistant.

Solo

$29.00

/month

Currency: USD

Includes

  • 1 chatbot workspace
  • 1,000 AI answers / month
  • PDF, URL, and help center training
  • Source citations
Start Free

Growth

Scale AI support across your team.

Popular

$99.00

/month

Everything in Starter, plus

  • 5 chatbot workspaces
  • 10,000 AI answers / month
  • Slack, Intercom, and Zendesk
  • Analytics and knowledge gaps
  • Human handoff rules
Start Free

Enterprise

Advanced security, scale, and control.

Custom

Custom

Annual contracts available

Currency: USD

Everything in Growth, plus

  • Unlimited workspaces
  • Custom answer volume
  • SAML SSO and audit logs
  • Private deployment options
  • Priority support
Contact sales
View all plans

Documentation

Clear docs for launch day and beyond.

Guides, API notes, and rollout patterns for confident teams.

No credit card required

Ready to give every customer a faster answer?

Launch a trained assistant, review the gaps, and keep support moving without adding another queue.

Create your assistant View docs
Setup in minutes Cited answers Human handoff

Ready agent

Support Copilot

Trained on 1,248 source documents
Answer quality: 98%
Live on web, Slack, and help desk